Click Boarding Solutions

Industry Spotlight: Hospitality

Produced By
Kyle Bahr
Posted on February 28, 2024
Estimated Reading Time: 1 minute, 45 seconds

A case study in modern, mobile onboarding.

Click Boarding Case Studies - The Client
The Client

An American hospitality corporation focused on the franchising, management, and ownership of upscale to economy hotels.

Click Boarding Case Studies - The Challenge
The Challenge
Click Boarding Case Studies - The Need
The Need

A mobile-first onboarding solution that would streamline the process, engage new employees, and ensure compliance with state and local tax regulations.

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The Outcome
Improved Onboarding Process

Click Boarding’s mobile-first solution enables new employees to complete all of the onboarding documentation before their first day. The guided workflow intuitively guides new employees through every step of the onboarding process. This greatly decreases errors and consolidates all sensitive employee documentation in a secure, central, cloud-based location.

Decreased Onboarding Time

The time HR spends on onboarding decreased from 6 hours per new employee to 30 minutes. In addition, the API interface between Click Boarding and their HRIS system automatically creates a new profile in their HRIS system, ensuring new employees can be paid on time. This step used to take days, depending on when HR was able to manually do it.

Increased Productivity

Employees, especially hourly employees, could begin actually working on the first day instead of spending hours on paperwork. 60% of their hourly candidates interacted with them via mobile during the hiring process so having a mobile-based onboarding process made it easy for the new employees to complete every step.

Increased Engagement

Prior to Click Boarding, new employees received an email with bullet points indicating what they needed to bring on the first day and then it was radio silence until they started. With Click Boarding, new employees are guided through the onboarding process, making them feel engaged with the company and helping them be more prepared for their first day.

Big Returns
0+
New Hires
1,500 new hires onboarded yearly across locations
0%
Reduction in Time
91.7% reduction in time spent onboarding new employees
0%
Mobile Interaction
60% of hourly candidates that interacted via mobile
Other stories from Click Boarding clients and partners.
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