A case study in modern, intuitive onboarding.
The Client
A fast growing global software company.
- Total Employees: 2,200+
- Industry: Software
The Challenge
- Global company with multiple onboarding solutions
- Difficulty finding an onboarding solution that was universally appealing, had the necessary functionality, and could handle the compliance requirements for each country
- Tremendous internal resistance to change
The Need
- A modern, intuitive onboarding solution that was so good it compelled those reluctant to change to embrace it
- Customizable for country-specific requirements and multiple workflows
- Compatibility with ATS and other HR Systems
- A cohesive onboarding solution so every employee, regardless of country, would have the same experience
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An Opportunity to Drive Engagement and Boost Retention Onboarding is an enormous and untapped opportunity to drive engagement and retention
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The Outcome
Standardized Global Onboarding
The modern and intuitive employee experience resonated across global locations, allowing the company to introduce a consistent and standard onboarding process for colleagues around the world. While workflows, compliance demands and administrative requirements are unique to each function and location, employees now share a common cultural experience while the time and resources required from HR have been significantly reduced.
Guided Process & Personalized Workflow
Employees are guided through the onboarding process in a linear workflow for their specific job, department, location and other criteria, ensuring each document and task is completed without involvement from the onboarding team. The result is a dramatic decrease in errors and considerable time savings.
Improved Data Security & Compliance
Data security and Personally Identifiable Information (PII) protection are at the core of Click Boarding. Security and compliance standards from the EU General Data Protection Regulation (GDPR) and Click Boarding’s Soc2Type2 start before an employee even logs in and is embedded in every step of the way to help safeguard the employee’s personal information.
Exceptional Customer Service
Click Boarding’s dedicated implementation team collaborated with the client onboarding team to align workflows with specific global requirements, and created custom modules to meet the client’s unique needs while ensuring an extraordinary employee experience.
Employee exits are becoming as strategic as new hire onboarding.
Especially those regretted by the organization. Creating an Employee Alumni and ensuring the transfer our is handled as flawlessly as the introduction in is critical.
Maternity leave, military leave or family medical leave should be easy to re-join your company.
Click Boarding can easily facilitate the paperwork of bringing your best employees back to work.
Whether it's the re-hiring of a seasonal employee or a boomerang employee who wants to rejoin the team of a great company, Click Boarding can make the re-hiring process easy with familiar steps and auto-population of already provided details.
The candidate said yes... you no longer need to worry what's next and neither do they.
With the Click Boarding onboarding solution, you have a reliable, repeatable process that guides you through each step.
Being able to engage with your new employees post day one is critical to their success and longevity.
With Click Boarding, those interactions become simple yet powerful with our mobile-first technology.
When it comes to preboarding, we've all had bad experiences.
When you finally receive a delightful one, it's hard to forget!
